Warranty Registration
For technical/after-sales service please contact us
Technical support:
TEL/WhatsApp:+1(213)848-8363
Registration
The warranty requires the printer exclusively use B btransfer inks inks. Customer registration is limited to purchases made through our official channels .
Warranty Policy
- 3-month warranty is provided for the nozzle and mainboard, allowing for once replacement during this period.
- All other accessories are covered by a one-year warranty. A complete ink path set is included in the package. Should any other components develop issues, we will provide replacements free of charge.
- During warranty period, If customers are unable to perform maintenance themselves, they can return the product to our warehouse for repair at their own expense regarding round-trip shipping costs.
- Once the ink has been filled in the printer, there will be no full refund . For unused products that customers wish to return, the customer is responsible for the shipping cost.
- Customers who need on-site repair services should contact our customer service. The cost and availability of these services will depend on the distance from our service centers.
- The warranty is void if B btransfer ink, film, or powder is not used exclusively.